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New Care 24 Ltd is committed to handling personal data responsibly, lawfully and transparently. This GDPR Policy explains how we approach data protection under the UK General Data Protection Regulation and the Data Protection Act 2018.
We collect and use personal information only where there is a lawful reason to do so. We aim to keep personal data secure, accurate and limited to what is necessary for recruitment, staffing and business purposes.
When handling personal data, we aim to follow the key data protection principles:
personal data should be used lawfully, fairly and transparently;
personal data should be collected for specific and legitimate purposes;
personal data should be relevant and limited to what is necessary;
personal data should be accurate and kept up to date where needed;
personal data should not be kept for longer than necessary;
personal data should be kept secure.
As a healthcare staffing and recruitment support provider, we may process personal data relating to:
candidates and job applicants;
employees, workers or prospective workers;
employer contacts and client representatives;
website users;
suppliers and business contacts.
This may include names, contact details, CVs, employment history, qualifications, availability, location, right to work information and communications with us.
Some recruitment information may include sensitive or special category data. This may include health-related information, where voluntarily provided or where needed for a role, and information connected to employment checks.
Where special category data is processed, we will do so only where there is a lawful basis and an applicable condition under data protection law.
Depending on the purpose, we may process personal data using one or more lawful bases, including:
consent;
contract or pre-contract steps;
legal obligation;
legitimate interests.
We will not use personal data in ways that are unfair, unexpected or incompatible with the purpose for which it was collected.
Candidates may register their CV with New Care 24 Ltd. We may use candidate information to review suitability and consider candidates for relevant healthcare opportunities.
Candidates may request access, correction or deletion of their information by contacting us.
We may share relevant data with clients, employers, service providers or professional advisers where necessary for recruitment, staffing, legal or business purposes.
We do not sell personal information.
We take reasonable technical and organisational steps to protect personal data against unauthorised access, misuse, loss or disclosure.
We keep personal data only for as long as necessary for the purpose it was collected, including recruitment, legal, accounting and business record purposes.
Where a candidate no longer wishes to be considered for roles, they may ask us to remove their details.
Individuals may have rights under data protection law, including the right to:
access their personal data;
correct inaccurate data;
request deletion;
object to processing;
restrict processing;
withdraw consent where applicable;
request data portability where applicable.
Requests can be sent to connect@newcare24.co.uk.
If a personal data breach occurs, we will take appropriate steps to assess and manage the issue. Where required by law, we will notify the relevant authority and affected individuals.
Anyone handling personal data on behalf of New Care 24 Ltd is expected to treat it carefully, confidentially and only for authorised purposes.
For data protection enquiries, please contact:
New Care 24 Ltd
223 Southampton Road, Portsmouth, PO6 4PY, United Kingdom
Email: connect@newcare24.co.uk
Phone: +44 7846 377378
