Privacy Policy

New Care 24 Ltd

Last updated: [Insert date]

New Care 24 Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you use our website, contact us, register your CV or make a staffing enquiry.

1. Who we are

New Care 24 Ltd is a UK-based healthcare staffing and recruitment support provider.

Company name: New Care 24 Ltd
Address: 223 Southampton Road, Portsmouth, PO6 4PY, United Kingdom
Email: connect@newcare24.co.uk
Phone: +44 7846 377378

For the purpose of data protection law, New Care 24 Ltd is the data controller for the personal information we collect and process.

2. Information we collect

We may collect personal information when you:

• submit a contact form;
• register your CV;
• apply for a job;
• request staffing support;
• email, call or otherwise contact us;
• use our website.

This information may include:

• full name;
• email address;
• phone number;
• address or location;
• CV and employment history;
• qualifications, training and experience;
• preferred role, availability and work preferences;
• right to work information, where relevant;
• information provided by employers about staffing needs;
• website usage data, where cookies or analytics are used.

3. How we use your information

We may use your information to:

• respond to enquiries;
• review CV registrations;
• assess candidate suitability for healthcare roles;
• contact candidates about suitable opportunities;
• share suitable candidate details with relevant clients, where appropriate;
• support staffing requests from employers;
• manage job applications;
• maintain business records;
• comply with legal, regulatory or contractual obligations;
• improve our website and services.

4. Lawful basis for using personal information

We process personal information where we have a lawful basis to do so. Depending on the situation, this may include:

• Consent, where you voluntarily submit your CV or agree to be contacted;
• Contract or pre-contract steps, where we are discussing work opportunities or staffing services;
• Legal obligation, where we need to comply with applicable laws;
• Legitimate interests, where we use information to provide recruitment and staffing support, manage enquiries and operate our business.

5. CVs and recruitment information

When you register your CV with New Care 24 Ltd, we may review your details and consider your profile for suitable healthcare opportunities.

Submitting your CV does not guarantee employment, an interview or placement. Any opportunity will depend on role requirements, client needs, candidate suitability and completion of any required checks.

6. Sharing your information

We may share relevant personal information with:

• healthcare employers or clients where your profile may be suitable for a role;
• service providers who help us operate our website, email, forms or business systems;
• professional advisers, where necessary;
• authorities or regulators, where required by law.

We do not sell your personal data.

7. How long we keep your information

We will only keep personal information for as long as necessary for recruitment, staffing, legal, accounting or business purposes.

CVs and candidate details may be kept for a reasonable period so that we can consider candidates for suitable future opportunities. You may request deletion of your details by contacting us.

8. Data security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no website or electronic communication method can be guaranteed to be completely secure.

9. Your data protection rights

Depending on your circumstances, you may have the right to:

• request access to your personal data;
• request correction of inaccurate information;
• request deletion of your personal data;
• object to certain processing;
• request restriction of processing;
• request transfer of your data;
• withdraw consent, where processing is based on consent.

To make a request, please contact us at connect@newcare24.co.uk.

10. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.

12. Contact us

For privacy-related enquiries, please contact:

New Care 24 Ltd
223 Southampton Road, Portsmouth, PO6 4PY, United Kingdom
Email: connect@newcare24.co.uk
Phone: +44 7846 377378